The Indiana Department of Labor is telling retailers to make sure they take steps to ensure workers and customers are safe on Black Friday and other sale events.
The Labor Department says stores should prepare by using crowd management techniques and using pre-event setup, including line markers or barricades. That includes using trained security or police for crowd control, using signs to inform customers of main door locations and opening times and using raffles, armbands or tickets for hot items.
The department says in years past, workers and shoppers nationwide have been hurt and even killed as a result of inadequate crowd management preparation.
The federal Occupational Safety and Health Administration recommends stores prepare an emergency plan that addresses potential dangers, including overcrowding, crowd crushing, violent acts and fire.
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